bingDonna J. | Professional Caregiver in Hallandale Beach, FL | CareLinx
Donna J.

Donna J.

$11.00 / hr

Hallandale Beach, FL

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About Donna

I became a caregiver when I found my neighbor laying in the street after he fell. He was 90 years old, legally blind, and had alzheimers. Unable to really cook or drive, I started taking him shopping, out for ice cream treats, and to my job, where I was working at a senior center. At the beginning, he only had canned goods in his pantry. I made him dinners, took him to the doctor, and we became fast friends. I LOVE working with people, and giving them a reason to smile. I love to play board games, card games. I can even read to them, if they like, as I love books.

Caregiving Services & Expertise

Services

  • Medication Reminders
  • Meal Prep
  • Groceries & Shopping
  • Transportation
  • Housekeeping
  • Companionship

Job Interests

  • Full Time
  • Part Time

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

  • Alzheimer's Disease
  • Senior Care
  • Elder Care
  • Home Care

Languages

  • English

Experience & Education

Customer Service Rep

Jun 2013 - Mar 2014
Alorica
Answer high volume inbound calls for the ALL Altria-owned companies. • Respond to customer inquiries about the Sweepstakes for Phillip Morris USA, USSTC, NuMARK, John Middleton Co. • Learn all aspects of each promotion that Altria is running, sometimes eight at a time. • Add customers to mailing list for each company so they can participate in Sweepstakes. • Order gifts in response to Sweepstakes winnings. • Advise customers of all Sweepstakes prizes that they can select from. • Technical support for customers having issues with websites. • Escalate calls to Consumer Response Team for issues with damaged/old product. • Complete customer feedback and add notes for each call. •
Jun 2013 - Mar 2014

Customer Service Rep - Temp

Jun 2012 - Oct 2012
Alorica
Answer high volume inbound calls for the ALL Altria-owned companies. • Respond to customer inquiries about the Sweepstakes for Phillip Morris USA, USSTC, NuMARK, John Middleton Co. • Learn all aspects of each promotion that Altria is running, sometimes eight at a time. • Add customers to mailing list for each company so they can participate in Sweepstakes. • Order gifts in response to Sweepstakes winnings. • Advise customers of all Sweepstakes prizes that they can select from. • Technical support for customers having issues with websites. • Escalate calls to Consumer Response Team for issues with damaged/old product. • Complete customer feedback and add notes for each call. •
Jun 2012 - Oct 2012

Client Services Director

Oct 2007 - Feb 2009
Annie W Johnson Senior Service Center
Responsibilities were to help clients in need of paying rent/utility bills and give them food from the food pantry, while maintaining the programs and integrity of the center. • Met with clients and assessed their needs for financial/food/clothing assistance and assisted with filling out proper applications; got proper financial/personal information from clients and discussed with them the center’s needs. • Prepared monthly report for Board of Directors meeting regarding number of clients assisted in each county/category and volunteer hours/headcount showing three consecutive months each. Reported same at meetings and answered all questions. Worked closely with Board committeepersons to assure successful fund raising events. • Spoke with landlords/utility companies regarding monies owed and dates due. Entered all client data into personal computer and counties-wide database. • Trained all volunteers and community service workers and maintained office and center area.
Oct 2007 - Feb 2009

Spring Valley HS

Sep 1978 - Jun 1981
Sep 1978 - Jun 1981
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