Ramelia M.

* Providing effective administrative or clerical support to the healthcare as well as assisting senior medical administrator in delivering appropriate support to patients * Assisting with interviewing patients prior to appointments for medical or case histories as well as maintaining confidentiality of records * Ordering and stocking medical equipment and office supplies as per requirement * Scheduling and coordinating patients' appointments as well as processing insurance claims and payments in compliance with established medical policies and regulations * Assisting administrators and management teams in handling staffing and patient care related issues as well as developing and implementing efficient medical procedures * Preparing and distributing daily appointment schedules to doctors and other healthcare staff as well as assuming responsibility for the scheduling of medical operations * Assisted with the medical examination, tests or procedures as per the doctors' request

Over see store , inventory,loss prevention, stock ,customer service, schedule making all the above

Inspected working condition of medical equipment, and called technician if repair is required * Checked stock and placed order for items about to finish * Worked with the management team and senior administrators to develop departmental budgets, controlling expenditure, and planning new policies for improving patient care services * Ensured clean and hygienic healthcare environment by coordinating activities of housekeeping staff * Answered patients' questions and requests and provided accurate information related to appointment, doctors' availability, or medical insurance * Managed all medical records of patients including lab results, complete case histories, medication or allergy information as well as collected co-pays ,and other expenses from patients * Arranged weekly and monthly meetings, including necessary materials in a timely manner as well as attended various healthcare related educational seminars as required * Medical Administrative Assistant * Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic. * Collect patient payments and reconcile at the end of the day

* Managed the care of over 8 residents aged 68 to 97 with daily needs including personal hygiene, dressing, turning positions, and transferring from chairs to bed * Performed light housekeeping duties including cleaning and meal preparation * Monitored patient changes of breath, body temperature, blood pressure, glucose levels, and emotional wellbeing * Trained 12 new staff throughout employment, providing mentorship and guidance, while maintaining 92% in employee retention * Oversaw resident schedules consisting of exercise routines, doctor appointments, medication intake, recreational activities, and family visits * Implemented group activities such as movie nights, story-telling, and game challenges that improved resident and staff engagement by 45%