Rico H.

About Rico

I am patient, experienced and I love caring for families and their loved ones. I have worked with bed bound individuals to more mobile individuals going to their appointments. I was the primary caregiver for my grandparents for 5 years. Cooking for them, helping them bath, cleaning and assisting them with their medications and making sure they were well taken care of at all times. Taking them to appointments and just helping them in their everyday lives. I have also worked with individuals with Dementia, Alzheimer's, Parkinson's, and other challenges to help them live their best lives and have the best quality of life. Being a caregiver gives me a sense of purpose and fulfillment in knowing I helped someone else have a great day and just putting a smile on their face. There is no greater feeling than caring for someone and knowing that you helped them have a good day. I am so proud that I have been available and a source of help for all the families I have worked with. I am dedicated, prompt, and truly love what I do. I recently graduated with my masters degree in health administration. And I am studying for my Long Term Care/Nursing Home Administrator Test. I truly want to spend my life working for the service of our seniors and all our loved ones who face challenges to let them know they are not alone. They deserve to live their best lives. And to have a great quality of life. That is my goal and what gets me up everyday knowing I can make a difference.

Caregiving Services & Expertise

Experience & Education

Project Revenue Cycle Coordinator

May 2019 - May 2020

HighPoint Endodontics

* Working as a Revenue Cycle Intern processing insurance claims for patients who received dental surgeries such as root canals * Communicating with patient insurance companies to decipher insurance payments and patient payment responsibilities * Abiding by HIPAA guidelines in records to patient record information * Inputting patient demographics into our electronic medical records system * Establishing guidelines and accountability of payments who are on payment plans * Keying documentation for patients regarding costs for services to keep on file

May 2019 - May 2020

Clayton State University

Jan 2017 - Jan 2020

Morrow, GA

Jan 2017 - Jan 2020

Unit Secretary -Critical Care Unit

May 2018 - May 2019

Southern Regional Medical Ctr

* Organizing, compiling, and processing patient charts and records in a timely manner to insure current and accurate patient documentation is available to medical staff * Supervising and training Interns to perform and assist in nonclinical functions * Processing Patient scripts for vital signs on a daily basis * Answering the phones and providing excellent customer service for the Intensive Care Unit and Intermediate Care Units * Assisting Nurses with patient care duties such as feeding and clothing * Serving as liaison for Case Management, Charge Nurse and Physicians regarding administrative and patient affairs * Assisting the Case Management team with documentation concerning transport for ICU patients to another facility * Performing 100% satisfactorily Patient consults on behalf of Doctors * Processing Admitting Patients and Discharging Patients data

May 2018 - May 2019

Quality Care Manager

Jul 2016 - May 2018

Dudley Care Event Services LLC

* Taking care of seniors and disabled individuals * Providing effective customer service and making calls to potential/current clients * Processing customer orders and drafting/finalizing contracts * Maintaining and operating a Budget and tracking financial documentation through Excel spreadsheets * Communicate effectively with staff about policies and procedures of the production of events * Authorizes Payments for services in various methods of cash, debit, credit, or check and processing payments accordingly * Transcribing information from clients into computer Reporting Data to carry out events * Marketing Dudley Care Event Services, LLC to the Senior community to promote the vitality and the social benefits to Senior Citizens

Jul 2016 - May 2018

IT Archival Records Technician

Jul 2012 - Jul 2016

City Of Atlanta-Office of Park Design

* Reviewing and analyzing city contracts to make sure both parties have agreed to the full terms and that there is no conflict of interests or ethical violations * Compile Reports regarding status of Park development projects and grant funding for land acquisitions to executive leadership. These reports help leadership to explain to City Council and executive staff in detail concerning operational functions of the office and their priorities for the legislative sessions of the City Council * Work to solve any reputable disputes concerning vendor concerns and make sure processes are put into place to prevent delinquencies or nonpayment of accounts within our scope * Answering phones and performing excellent customer service * Work with Project Managers on effective ways to use recently acquired City properties and greenspace areas and consult with constituents on goals and objectives for their use in the community

Jul 2012 - Jul 2016

Oakwood University

Jan 2004 - Jan 2008

Huntsville, AL

Jan 2004 - Jan 2008

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