Edita C.

$15.00 / hr

Speak several languages sych as French, German, Bosnian, Croatian, Serbian and English Communicate with other Organized events Confortable to speak in front of public 2010 College Medecin, Besancon, France A.A.S. Degree in Practical Nursing 2005 College of Social-Educative certificait Social worker 1995 College of Besancon certificait of translator-interprete 1989-1990 College of Law, Sarajevo, Bosnia-Herzegovina 1984-1988 High school, Tuzla, Bosnia-Herzegovina-graduated 2013 teaching and animating in French language the people with Alzheimer home retrait Glen Oaks, Urbandale 1995-2012 translator-interprete Bosnian refugees in France, ONG humanitarian aid in Bosnia ... more

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    Either live-in or live-out

    Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

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  • Hourly rate
    $15.00Wages
    $4.67Taxes & Fees
    $19.67You pay
Work
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customer service bilingual (French-English)

Caleris West Des Moines, IA 50266

Dec 2013 - Jun 2014

Dealing with calls in a highly professional manner How to act as the first point of telephone contact for a customer. Handling complaints in a diplomatic way. Accurately updating customer records with information. Responding to customers who have special communication needs, such as language difficulties or disabilities. Answering any queries quickly and efficiently. Quickly understanding a callers point of view and to empa thise with them Able to respond and adapt to the needs of all customers. Fully aware of all laws & regulations regarding data protection Quickly processing information. ... more

Education
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College Medecin, Besancon, France

A.A.S. Degree in Practical Nursing

2008 - 2010