JCN Quality Companion Care I.

• Appropriate and safe techniques in personal hygiene and grooming, including bathing (bed bath, Sponge, tub or shower, and bed bath) nails and skin care, oral hygiene • Input and Outputs • Safe transfer techniques and ambulation, including safe body mechanics • Recognizing emergencies and knowledge of emergency procedures • Adequate nutrition and fluid intake • Communication skills • Filing • Data Entry • Heavy phones, Transferring calls, Setting up appointments • Copying/ Scanning • Heavy Computers, Emailing, Researching, Web Browsing • Reporting changes to the nurses and monitoring the patients • Phlebotomy • Ekg’s • Vital Signs (Reading and recording temperature, pulse and respiration)

• Filing • Data Entry • Heavy phones, Transferring calls, Setting up appointments • Copying/ Scanning • Heavy Computers, Emailing, Researching, Web Browsing • Greeted patients, obtained insurance information, took detailed notes about patient's complaint. • Answered phones, provided clinic operating hours to callers and referred emergency calls to local hospital emergency rooms. • Ordered office and medical supplies to insure stock was always adequate for clinic needs. • Verified insurance coverage for required procedures and assisted patients with alternative options to deal with a lack of coverage. • Answered busy phone lines with courtesy and sought to answer patient's questions. When necessary, left detailed message for physicians and followed-up to insure patient's concerns were addressed. • Maintained complete and accurate patient files. • Appropriate and safe techniques in personal hygiene and grooming, including bathing (bed bath, Sponge, tub or shower, and bed bath) nails and skin care, oral hygiene • Input and Outputs • Safe transfer techniques and ambulation, including safe body mechanics • Recognizing emergencies and knowledge of emergency procedures • Adequate nutrition and fluid intake • Communication skills • Filing • Data Entry • Heavy phones, Transferring calls, Setting up appointments • Copying/ Scanning • Heavy Computers, Emailing, Researching, Web • Vital Signs (Reading and recording temperature, pulse and respiration)