Rohit S.

• Provided overall leadership and administrative supervision to all the facilities and their operations and work procedures. • Worked in unison with facility and corporate management to ensure the needs of the facility are consistently being met and are following company’s policies, procedures, goals, and objectives. • Maintained effective working relationships with security, contracted providers, and outside provider agencies. • Demonstrated a thorough understanding of all requirements, practice standards and regulatory requirements relating to the administration of medications; SVP policy and procedures; documentation requirements; and medication management education. • Ability to quickly triage routine patient complaints and determine need and priority to see physician. • Other mandatory duties included; submission of a complete report regularly, responded to all inquiries and request information, identified financial responsibilities for all incurred expenses. • Developed departmental policies and procedures. Evaluated and recommended methods of improving operational efficiency and cost effectiveness. • Developed a therapeutic relationship, including demonstrating thorough knowledge and therapeutic intervention skills and provides comprehensive nursing care services, which includes assessment, planning, implementation, and evaluation of identified healthcare needs. • Recommended marketing strategies for enhancing company sales.

• Developed and provided monthly performance reviews including recommendations, opportunities and trends. • Worked side by side with the Marketing Team to track, measure and report on campaign effectiveness, including benchmarking other credit unions and financial institutions. Conducts analysis of various projects/promotions to measure effectiveness to improve performance. • Worked closely with operations, information technology, lending and other support departments to develop standardized ways of tracking member performance, results from marketing initiatives and budget tracking. • Assisted CMO in the overall organizations planning process, using data to tell current business situations and predictive analysis to showcase future opportunities. • Participated on cross functional teams to help advance Strategic Initiatives and provide feedback representing the Marketing Team. • Promoted a positive relationship between the members (internal and external) and the Credit Union and understands that service delivery to members is the number one priority of the Credit Union. • Identified slow-moving items to Marketing and Sales and suggest use plans and/or scrap as necessary. • Analysed data to recommend order quantities for new color systems, optimizing total cost of ownership. • Prepared data for Buyers to assist in negotiation preparation.