bingRonda A. | Professional Caregiver in Las Vegas, NV | CareLinx
Ronda A.

Ronda A.

$. / hr

Las Vegas, NV

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About Ronda

Caregiving Services & Expertise

Services

    Job Interests

      Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

      Skills & Expertise

      • Alzheimer's Disease
      • Arthritis
      • Diabetes
      • Home Health Care
      • Hospice Care
      • Vision and Eye Disorders
      • Senior Care
      • Elder Care
      • Home Care

      Languages

      • English

      Experience & Education

      Customer Service Representative

      Oct 2016 - Present
      Alorica Inc
      Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary General medical ethics, telephone etiquette, and excellent communication and customer service skills.
      Oct 2016 - Present

      Hayward Adult School

      Jan 2000 - Jan 2002
      Hayward, CA
      Jan 2000 - Jan 2002
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