LaTasha B.

Process incoming garments daily. Examine tags on garments to determine alterations that are needed. Process alteration tickets digitally using computer system. Answer telephones to provide information and look up garment due dates. Direct and monitor fitters to departments for fittings. Print and makes copies of work. Keep records of work performed. Assist Shop Manager with maintaining reports. Prioritize tasks and projects efficiently without negatively impacting service. Approach tasks and deadlines with a sense of focus, urgency and attention to detail. Handle and follow through on all employee and customer interactions in a solution-focused and timely way. Receive and forward customer complaints to manager. Discus monogramming services needed with customers to suggest customization. Perform monogramming services as needed. Press garments, using hand irons or pressing machines. Perform basic stock repairs as necessary.

Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare merchandise for purchase or rental. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. Exchange merchandise for customers and accept returns. Clean shelves, counters, and tables. Help customers try on or fit merchandise. Bag or package purchases, and wrap gifts. Open Nordstrom Fashion Rewards account. Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. Contact security staff members when necessary, using radio-telephones. Answer customers' questions about merchandise and advise customers on merchandise selection. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.