The Site and basic Services of CareLinx, including access to the CareLinx social network and CareLinx Forum, are free for Members. Premium services, including secure messaging, shift scheduling, time management, invoicing and payment processing services (collectively,“Premium Services”) are available to Care Seekers for a fee. By using our Premium Services, Care Seeker agrees to pay CareLinx at the fees then in effect unless specifically notified otherwise. CareLinx reserves the right, at any time, to modify its fees and/or billing methods. In exchange for the Premium Services, Care Seeker authorizes CareLinx to deduct the then-current fee from all payments processed by CareLinx or a third party service provider on Care Provider’s behalf.
Premium Memberships may be automatically extended for successive renewal periods of the same duration as the membership originally selected (as indicated at the time of sign-up). IF YOU SIGN UP FOR A MEMBERSHIP THAT IS SUBJECT TO AUTOMATIC RENEWAL, YOU AGREE THAT THE TERM OF SUCH MEMBERSHIP OR FEATURE WILL BE AUTOMATICALLY RENEWED AT THE END OF EACH TERM UNLESS AND UNTIL YOU CANCEL PRIOR TO THE END OF THE CURRENT TERM. BY CALLING CARELINX AT 1-866-991-3655, BY EMAILING AT firstname.lastname@example.org, OR THROUGH YOUR ACCOUNT SETTINGS. Upon automatic renewal, you authorize CareLinx to charge your selected payment method the then current applicable fee in accordance with membership plan you selected. Upon cancellation, you will have access to the membership benefits until the end of the then-current membership term, and the membership will not be renewed after that term expires. You will not be eligible for a refund of any portion of the membership fees paid for the then-current membership period. CareLinx is not responsible for and will not reimburse any fees incurred by you from you bank or other financial institution, including without limitation overdraft charges, insufficient funds charges, interest charges, or finance charges, which may have occurred as a result of charges billed by CareLinx.
If Care Provider uses our Premium Services to manage their home care services, then:
CareLinx is not responsible for and will not reimburse any fees incurred by Care Provider or Care Seeker from their bank or other financial institution, including without limitation overdraft charges, insufficient funds charges, interest charges, or finance charges, which may have occurred as a result of charges billed by CareLinx.
CareLinx reserves the right to correct any errors in the payment of CareLinx fees even if it has already requested and/or received payment. Care Provider will remain responsible for the CareLinx fee and any other applicable fees in connection with any refund or chargeback of a Care Seeker’s payment.
CareLinx may use third party payment processing services to process credit card information. CareLinx expressly disclaims any and all liability for any claims or damages related to CareLinx’s use of third party payment processing services, including without limitation any damage that may result should any such information be released to any third parties.
For purposes of clarity, the Premium Services provided by CareLinx to Care Provider do not include any services related to submitting claims for reimbursement from any third party payer. In addition, no Care Provider may make any claim for reimbursement from any third party payer, including any private or governmental insurance provider, in connection with the services provided to any Care Seeker by such Care Provider.