Have Questions? Call today!  1 (866) 406-0822

Have Questions? Call today 1(866) 406-0822

Bringing you the in-home support you need

SCAN has partnered with CareLinx to provide your in-home support benefit. CareLinx by Sharecare is a trusted network of quality caregivers available to support SCAN Affirm members with their social and personal care needs. Members have the ability to match with a caregiver to provide them with non-medical, in-home assistance.

Find a CareLinx caregiver near you

Enter your zip code to find a caregiver you can count on.

Learn more

​​​Introducing a​​ benefit for SCAN Affirm​​ members:

40 hours of in-home support a year at no additional cost to members who qualify

Enter your name and member ID to see if you’re eligible to participate in this benefit

Sorry, either an account linked to this Member ID has already been created or we didn't find a Member ID that matches your name. Please check your Member ID card to confirm the information and try again. If you still need help, please call the number on the back of your Member ID card to help validate your eligibility. The account linked to this Member ID has already been created. If you need help logging in, please call us us at 1 (844) 636-4592.

Use the first and last name on your insurance card

Use the Health Record No. on your insurance card

Use Member ID # and Member
first and last name

Use Member ID # and Member
first and last name

CareLinx Caregiver Services

From help with daily living activities to special care for individuals with chronic diseases - Alzheimer’s, diabetes, Parkinson’s and more - our caregivers offer a wide range of services and skills to meet your needs.








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High-quality, affordable in-home care you can trust

  • Up to 50% savings on the cost of in-home care compared to other agencies

  • Experienced and background-checked professional caregivers to meet your needs

  • 10x higher customer satisfaction than the industry average

  • Care Advisors available over the phone to assist with caregiver matching, scheduling and more

  • Website and mobile app for easy access

  • 3% discount for AARP members

3% Discount for AARP Members

With an AARP membership, you’re eligible for discounted access to CareLinx by Sharecare. Your Care Advisor can assist you with pre-screened, professional caregivers that you can trust - all at an affordable rate.

Not an AARP member? Click here to join or renew your AARP membership.

A better home care option for long-term care (LTC) insurance holders

We accept most long-term care plans. Since long-term insurance carriers are unique, we start with no-cost, obligation-free consultation where we’ll guide you through the process to make the most of your benefits, including a detailed review of benefits & process, policy verification, and submitting claims and managing denials.


Hear from current customers about the CareLinx difference

I tell you that it is an absolute joy to have Patty on our [caregiving] team. She was at my dad's yesterday and he is just elated, and it is just, he's so happy and she's such a wonderful person and she's such a hard worker.

Mary has truly been a Godsend. She is providing me respite care so I can get shopping and errands done. She is a very good cook and fixes my husband supper when here.

Courteousand caring staff - On time every time. I love the enthusiasm of the staff andtheir ability to take care of my mom. Great service!

CareLinx has basically held my hand through this whole process.  It's been a lifesaver.  We were very comfortable with her and I think she was with us.  She jumped right into the job and helped with the care immediately.  Paying my first invoice with CareLinx was easy.

Courteousand caring staff - On time every time. I love the enthusiasm of the staff andtheir ability to take care of my mom. Great service!

CareLinx does a great job when it comes to finding qualified personnel, and the individual that came out and assisted with my mother was just amazing.

How CareLinx Works

Find a specialized caregiver in 3 easy steps


Share who needs care, your zip code, and care needs using the form.


A dedicated care advisor will help find the right caregiver for your needs.


Receive your personalized care through your chosen caregiver

SCAN Affirm members and CareLinx:

Frequently asked questions

How does CareLinx work?

CareLinx is an online platform that helps connect families with professional, non-medical caregivers in their area.  CareLinx provides “technology with a human touch” – families can access an online portal to view caregivers, message with them, select them and create individualized tasks for them to assist in the home.  If you would prefer to speak with someone, call 1(866) 406-0822 to be connected with a CareLinx Care Advisor who can assist by phone.

What types of home care services do caregivers normally provide?

Caregivers can assist with a range of activities related to daily living and non-medical support -- mobility, bathing, grooming, exercise, meal preparation, transportation for errands, companionship, and more.  Caregivers can also provide limited assistance with your medications by providing reminders and/or taking you to pick up medications. However, caregivers are not authorized to administer or dispense medication.

Are caregivers licensed and how are they screened?

CareLinx caregivers include a wide range of professionals including retired RNs.  Some caregivers will have a CNA or HHA, but it is not required to be a caregiver.  CareLinx conducts extensive background screenings and offers continuing education for caregivers to ensure the best quality of care.  Our Care Advisors will work with you to match you with a caregiver who has the experience that meets your individual needs.

How do I contact CareLinx to get started?

You can enroll via www.carelinx.com/scan or by calling CareLinx at 1(866) 406-0822.

What is the benefit for qualifying SCAN Affirm members?

Members may be eligible for 40 hours of care per year at no cost. There is a two-hour minimum for shifts. Shifts are not to exceed 8 hours.

When is the effective date of the benefit?

January 1, 2024

Does CareLinx provide customer support for members wanting to take advantage of the benefit?

You will have access to a dedicated CareLinx Care Advisor who can assist throughout the entire matching process in cases where you want additional support.  Care Advisors are available to answer any CareLinx-related questions through the enrollment and matching processes. Care Advisors will continue to support families by helping to address any care need changes or future questions.

How soon after members enroll will caregiving services start?

When you call CareLinx and identify there is a need, it will take around 5 days to match with a caregiver. Scheduling the first caregiver visit is based upon your preference for a start date.  Note: for more rural areas, this process may take around 14 days.

Can members message and schedule interviews with caregivers without CareLinx’s assistance?

A dedicated CareLinx Care Advisor will assist you with scheduling all caregiver interviews unless you state that you would like to coordinate alone.  Some members may choose not to interview and, rather, have a caregiver matched with them on their behalf.  In these cases, the Care Advisor will coordinate this process.

Are there accommodations for clients who do not speak English?

Yes. Currently CareLinx can directly accommodate Spanish-speaking clients.  Care Advisors also have access to a translation service via phone with representatives who can translate for most languages.