Cristina Q.

• 3+ years’ progressive experience in caregiving arena • Able to give detailed and accurate care to clients • Competent at caring for elderly as well as children • Thorough understanding of health and safety practices • Hands-on experience in housekeeping and preparing nutritious meals Elderly Caregiver • Provided personal hygiene (Dressing, bathing, grooming, feeding and toileting) • Assisted clients with activities of daily living and provided fun companionship • Transferred and lifted clients • Escorted at doctor appointments, social interaction and activities • Carried out grocery shopping, errands

To facilitate the sale and purchase of policy’s, worker’s compensation, bonds, commodities, and other kinds of insurances. Office clerk records of dividend ensure timely payments of policy’s or cash dividends to clients of a particular brokerage firm. Transfer clerks execute customer requests for changes to security registration and examine policy certificates for adherence to banking regulations. Receive-and-deliver clerks facilitate the receipt and delivery of securities among firms and institutions. Record and monitor activity in customers' accounts to ensure that clients make payments and stay within legal boundaries concerning their purchases of insurance. Contact customers, take orders, and inform clients of changes to their accounts.

•Greet customers and interact with them to understand their vehicular problems. •Prepare the cost estimates/quote including the services costs •Maintain and manage a daily record of replace glass services undertaken and completed. •Ensure customers appointment on time. •Handle and manage softly the minor complaints and irritants with the customers. •Supervise, manage and monitor service installer •Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner. •Ensure customer satisfaction at the highest level through effective services and install. Analyze weekly category promotional activity to optimize lifts, and identify the potential to maximize distribution and assortment. •Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate. •Retain accounts through the development of strong relationships with key decision makers and users within an organization. •Ensure customers are proficient in using services by identifying user needs and providing training and consultative services. •Responsible for managing, supporting, and servicing the account related needs of an assigned set of strategic customers.

Runs any software programs that the hotel uses to reconcile the bank deposits and cash on hand. I process all credit card transactions and prepare all reports for the hotel manager before the next morning. Checks deposits and to sure they are all correct and match the hotel cash and credits reports. Audit prepares check-out reports for each guest who plans to leave the next day. I help front desk hanging the report on the room door. •Answer any complaints that guest may have during the night and work on solutions for the next day if the complaint requires the attention of the hotel manager. They must deal with all complaints in timely manner and with respect to the guest.