Annamarie M.

Welcomes customers, determines reason for visits, and directs customers appropriately. Assists customers and completes animal related processes in resolving animal related issues (i.e. impounds, relinquishments, euthanasia, adoptions, license renewals, new license sales, trap rentals etc.). Provides clerical support for rabies clinics and special events. Processes cash, check and credit card transactions; reconciles work at the end of the business day; prepares deposit permit and any shortage and/or overage forms that may be needed; ensures that the office has appropriate types of currency at all times, and cash drawers are prepared for the day’s work. Collects and disseminates information on lost and/or found animals and updates the log books. Arranges for the transfer of out-of-jurisdiction animals. Governmental organizational functions and services, Standard office equipment uses and features. Empathize and Communicate effectively with individuals representing diverse cultures and backgrounds, and function calmly in situations that require a high degree of sensitivity, tact and diplomacy. Assess the customer’s immediate needs and ensure customer’s receipt of prompt, efficient and responsive services through personal service or making appropriate referral.