On arrival of the refugees into the United States, I as a volunteer, I would enter records of attendance of the fellow volunteers into the computer to keep track of the attendance information. I would help in getting all the details needed from each of them in the system and organizing them in files for proper record keeping including all the benefits that each of them obtains, make calls to remind them of their appointments, in terpret for some cases. I and the rest of the team would as well help in organizing events related to the organization like the child sponsorship Galas etc. I and the case managers would help give them an orientation about the life in the united states, we informed them about housing, employment and California laws as well as the additional programs offered by Alliance. The fact that most of them would come into the country not knowing English, I and the rest of the team also helped in interpretation and helping some of them find jobs. Within the first month of arrival the case managers and I as a volunteer helped them settle into the United States of America. ... more