Responsible for Planning, integration and execution of features and capabilities for SaaS product to global customers (MSOs).
# Subject matter expert for software technology stack and manage product lifecycle across multiple functional teams Engineering, Cloud Operations and DevOps
# Define development pipeline and report metrics/prioritization on features, bugs, quality and process compliance to management. Single point of contact for customer requirements collection, QA interface, planning and service delivery
# Developed and managed project plans, design strategy, process and test plan for Software upgrades
# Interfaced with Professional Service Organization (PSO) to ensure triage and resolution of Service-related issues for TiVo Market-deployable Solutions (IPTV, nDVR, Streamers, Mobile Apps etc) ... more