Amber D.

$22.00 / hr

Fountain, CO

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About Amber

I wear many hats. I'm a friend, daughter, and a sister. But what I'm most proud of is being a Mom. Being a parent has taught me so much I wont even begin to express how much it has bettered my life. I am born and raised in Fountain, Colorado and love everything that Colorado has to offer. I am passionate about organizing, movie watching, and game nights. I was taught to work hard, persevere, and never stop striving for whatever my goals may be. In a world that can become dark, especially with recent events in our history I pride myself in being mindful and doing things that benefit my mental health like yoga, taking my kayak out on Palmer Lake, or simply going for a hike in the mountains for the day. I am very adaptable and no matter where I am put in a specific role, I tend to always exceed expectations. I am the sole provider for my son and I and my motto is "failure isn't an option". My calm demeanor and ability to thrive in stressful situations has allowed me to be able to accomplish great things so far in my life.

Caregiving Services & Expertise

Services

Medication Reminders
Meal Prep
Groceries & Shopping
Transferring & Mobility
Exercise
Transportation
Housekeeping
Companionship

Job Interests

Full Time

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

Home Health Care
Senior Care
Elder Care
Home Care

Languages

English

Experience & Education

SOC Analyst

Nov 2020 - Nov 2021

Carbon Helix, LLC

* Assessing and analyzing data for various client's accounts * Detecting and monitoring accounts, escalating to proper personnel * Handling secure and personal information with use of NDA * Monitoring the operating system unsupervised as well as maintaining 60+ Clients accounts at a time * Communication to personnel and clients/time management and organizational skills * Previous security analyst experience (SIEM and/or SOC experience preferred) * Experience with other vulnerability scanners, networking and firewall management * Excellent proactive communication skills; strong attention to detail

Nov 2020 - Nov 2021

Colorado State University at Pueblo

Jan 2011 - Jan 2021

Pueblo, CO

Jan 2011 - Jan 2021

Electrical and Plumbing Supervisor

May 2020 - Aug 2020

Lowes Home Improvement Wrhse

* Supervisor of Electrical and Plumbing Department * Oversee employee scheduling and hiring * Communication both written and verbal * Handling customer concerns * Installation and Promotions * Inventory coordination * Ensure areas are safe, clean, and well stocked ensuring area recovery * Educating both customers and employees on products * Training Employees on correct policies and procedures * Assist Manager * Meet sales and service objectives * Daily computer skills in addition to telephone interpersonal skills

May 2020 - Aug 2020

Deputy Sheriff

Sep 2017 - May 2020

El Paso County Sheriff's Dept

* Provide for the secure keeping of prisoners at county jail facilities, a courthouse, hospital or any other location a person in the custody of the sheriff may appear * Working in very fast paced, high stress environment * Supervision of 180 Inmates at a time * Public Speaking to large groups of people * Time Management, working under strict deadlines * Handling secure information and evidence * Accurately accounting for every individual in my assigned ward * Diffusing tense, uncertain, rapidly evolving situations * Making split second decisions under tense circumstances * Responsible for accounting for various items and securing them appropriately * Daily use of PC Programs * Telephone skills * Fire Arms Training * Arrest Control Training * Taser Exposure * Oleoresin Capsicum Spray Exposure

Sep 2017 - May 2020

Customer Experience Specialist

Jan 2015 - Sep 2017

Comcast

* Customer Service * Subject Matter Expert * Sales * Telephone Skills * Communicating effectively between different departments * Time Management * Account Management * Handling secure/private information * Comparing assorted packages strategically * Daily Use of PC Programs * Use of multi-screen/programs efficiently * Knowledge and execution of current promotional offers * Handling heavy call volume consistently * Maintaining competitive stats and scorecard daily * Transferring calls efficiently * Handling escalated situations daily * Use of basic Math Skills * Floor Support, assisting agents as well as supervisors * Led Team Meetings * New Hire Training * Supervising over thirty agents at a time * Gave presentations on new information and strategies * Successfully took supervisor calls

Jan 2015 - Sep 2017

Inventory Management

Mar 2012 - Jan 2014

Walmart Store

* Inventory Management //Use of a handheld device with inventory information daily * Cashiering, price matching efficiently//Maintaining both backroom and sales floor cleanliness * Customer Service/ Monitoring photo lab, organizing customers photos/Knowledge and capture of the aquatic life * Responsible for inventory and accuracy of all products in backroom and on the sales floor * Efficiently completing tasks with deadlines every day//Communicating effectively every day with fellow employees and management to complete tasks * Organizing products in a marketable way/ Teaching/Demonstrating to customers how to use certain products

Mar 2012 - Jan 2014

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