Kiara P.

Clean and sanitize work areas, equipment, utensils, dishes, or silverware. Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items. Carry food supplies, equipment, and utensils to and from storage and work areas. Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items. Operate cash register, handle money, and give correct change. Package take-out foods or serve food to customers. Collect payments from customers. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Write, memorize orders, and enter orders into computers for transmittal to kitchen staff. Serve food or beverages. Clean tables or counters after patrons have finished dining. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. Escort customers to their tables.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Solicit sales of new or additional services or products. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Food Preparation