Raina H.

About Raina

I am a caring happy loving person who loves to help and interact with others. At the age of 16 I was my grandmothers caregiver and would care for her before and after school. I was also my quadriplegic cousins caregiver just recently in addition to many others whom I met through the agencies that I worked. I am also a single mother of two young adults whom I adopted when they were babies and between the two of them they had at least 10 doctor appointments a month and my youngest 19 year old, was diagnosed at 15 with Type-1 diabetes. He still lives at home and has taught me so much about the disease that I have taken the steps to preventive care for myself. I love that when I care for others I learn how to individualize understanding and care practices because everyone is unique and special. I believe my personal achievement that I am most proud of is being the single mom of my two adopted children and still able to care for them and learning from their life experiences that directly and indirectly impact them. Also the unconditional love that has grown in and through me.

Caregiving Services & Expertise

Experience & Education

Associate Team Lead

Dec 2019 - Present

H&R Block

Supported Multi-Unit Team Leader and District General Manager as onsite point of contact for tax office associates and clients. Ensured quality and consistent execution of accountability to Standard Operating Procedures and client experience. Held daily huddles, lead office from front desk to online workstation and appointment manager online portal. Completed outbound win-back calling campaigns and inbound calls professionally and effectively while securing appointments that lead to bottom line.

Dec 2019 - Present

Senior Care Provider

Oct 2019 - Present

Comforcare Senior Svc

Provided safe, universal precautions, supervision, light housekeeping, meal preparation, laundry, shopping, ambulation, and medication/vital check reminders. Maintained daily activity log/journal. Assisted with personal care/hygiene for various stages of dementia. Accompanied high fall risk clients throughout home. Communicated client needs to family, staff, and supervisor accordingly.

Oct 2019 - Present

In Home Care Provider

Oct 2019 - Jan 2020

Rebecca Bugsby

Supported clients with in home duties, universal precautions, medical needs, meal preparation, light housekeeping, errands; doctor and grocery, and companionship. Maintained pet's area and meals/snacks, and toileting. Ensured safe and healthy home. Daily journal in book and digitally on CareLinx app. Communicated client's needs with family and CareLinx when needed.

Oct 2019 - Jan 2020

Guest Room Inspector

Aug 2018 - Jun 2019

Hampton Inn & Suites

Inspected, supervised, verified, and reported status work of housekeepers and/or discrepancies of rooms and enter into property management system. Completed work orders. Perform room attendant and/or laundry person duties, as needed. Assisted in training Room Attendants. Respond to special guest requests in a timely, friendly, and efficient manner.

Aug 2018 - Jun 2019

Guest Room Supervisor

Jun 2016 - Sep 2017

In Town Suites

Planned, scheduled and supervised housekeepers daily duties. Cleaned and maintained safe, secure, and healthy environments. Stocked carts, supplies, and cleaned linen daily. Reconciled daily paperwork to manager. Maintained positive guest, vendors, and public relations.

Jun 2016 - Sep 2017

In-Home Provider

Apr 2007 - Oct 2014

IHSS

Provided support for clients, cleaned, cooked, groomed, incontinence, paid bills, and scheduled appointments, outings, maintenance, errands, transportation and ensured a safe and healthy environment.

Apr 2007 - Oct 2014

In-Home Provider

Dec 2012 - Aug 2013

Life Works

Provided support for clients, cleaned, cooked, groomed, incontinence, paid bills, and scheduled appointments, outings, maintenance, errands, transportation and ensured a safe and healthy environment. Attended monthly team meetings and in-service training.

Dec 2012 - Aug 2013

University of Phoenix

Jan 2011 - Jan 2012

San Diego, CA

Jan 2011 - Jan 2012

San Diego State University

Jan 1994 - Jan 2006

San Diego, CA

Jan 1994 - Jan 2006

Childcare Provider-Owner

Nov 1997 - Jun 2004

Self-Employed Family Daycare Business

Owned and operated an accredited Family Daycare Program. Determined policies and procedures for operation. Maintained management, revenue, expense education, menu, licensing, and childcare standards. Provided age-appropriate curriculum for early learning education that fostered growth. Professionally interacted, guided, and solved children's, parents, and employee's requests, concerns, and/or complaints daily.

Nov 1997 - Jun 2004

Reviews (1)

November 2019

Rebecca B.

Verified Review

Beyond amazing! Thank you xoxo

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