bingShantae H. | Professional Caregiver in Villa Rica, GA | CareLinx
Shantae H.

Shantae H.

$23.00 / hr

Kennesaw, GA

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About Shantae

I've been in the medical field since 2006. My background is taking care of Dementia/ Alzheimer's clients. I also have thirteen years geriatric care experience. I love taking care of others and believe it's my calling.

Caregiving Services & Expertise

Services

  • Bathing
  • Dressing & Grooming
  • Toileting
  • Medication Reminders
  • Meal Prep
  • Transferring & Mobility
  • Exercise
  • Companionship

Job Interests

  • Full Time

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

  • Alzheimer's Disease
  • COPD
  • Dementia
  • Diabetes
  • Hearing Disorders
  • Home Health Care
  • Orthopedic Care
  • Post Surgery Recovery
  • Renal and Urological Disorders
  • Senior Care
  • Elder Care
  • Home Care

Languages

  • English

Experience & Education

Front Office Manager

Jun 2017 - Present
Emory Healthcare
Answer and route incoming calls as appropriate. Take messages when necessary. Greet incoming patients scheduled for appointments and walk-in and verify on each visit that the patient registration information is current. Update any change(s) and input information into the EHS. Notify the nurse of any emergency walk-in patient to facilitate patient being triaged timely. Schedules appointments in patient management system (walk-ins, scheduled appointment, call-ins, etc.) according to protocol. Scan patient ID's into patient management system. Screen patients for income eligibility and apply for health insurance when applicable. Maintain daily sign in log. Perform other job duties as assigned. Support current organizational initiatives and exhibits creativity and flexibility in times of change. Seeks experiences and formal and independent learning activities to maintain and develop clinical/administrative and professional skills and knowledge. Promotes, models, mentors and leads customer service excellence. Communicate consistently with Clinic Care Manager.
Jun 2017 - Present

Dialysis Tech/ Front Office Lead

Sep 2013 - Jun 2017
Davita Inc
Open this clinic (Set up accounts, set up patient records and other medical records, ordering supplies.) Make sure the facility was ready for state audits. Perform the tasks of greeting patients and scheduling appointments Responsible for handling and managing the continuous flow of information in the health care center. Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities. Perform responsibilities of registering patients by following the protocols of the organization. Responsible for checking and verifying the accuracy of medical record and insurance information of patient Handle the tasks of preparing and maintaining patient's medical charts. Perform essential clerical tasks like faxing, e-mail, and data entry. Responsible for welcoming patients and checking in patients for appointments handle incoming calls and respond to queries in a warm and professional manner Perform responsibilities of maintaining and updating patient's insurance and demographic information in the system Communicate with bookkeeping staff to gather information on current patient's accounts Responsible for collecting payments from patient's by following the insurance guidelines Perform the tasks of receiving and distributing mails and faxes on a daily basis.
Sep 2013 - Jun 2017

Front Office Lead/ Dialysis Tech

Jan 2007 - Aug 2013
Renal Advantage
Team leader in a specialized ambulatory primary care setting, conduct daily assessments of accesses, obtain vital signs, initiate and terminate dialysis treatments. Administer medications and intravenous solutions. Provide patient education and triage when needed. Provide efficient care to the hemodialysis patients including but not limited to; transport to treatment area, obtained vital signs, initiate and terminate dialysis treatments. Monitor patient's conditions by observing signs, symptoms and possible reactions before, during and after dialysis treatment. Report any abnormal findings or changes to appropriate nursing personnel. Maintain stock and distribute supplies to designated areas. Operate and clean/ disinfect dialysis machines after each use and routinely.
Jan 2007 - Aug 2013

CNA

May 2006 - Dec 2009
Brandermill Woods Healthcare
Assist in the development and quality improvement of the residential clients. Provide direct patients care and support in activities of daily living such as bathing, feeding, turning and transport in accordance to treatment care plans. Observed clients physical, mental and emotional conditions and reported changed to supervising staff.
May 2006 - Dec 2009

Medical Career Institute

Jan 2006 - Jan 2008
Richmond, VA
Jan 2006 - Jan 2008
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