bingShekia R. | Professional Caregiver in Bolingbrook, IL | CareLinx
Shekia R.

Shekia R.

$15.00 / hr

East Moline, IL

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About Shekia

My patience, loyalty and reliability. I'm able to connect with people and build long lasting relationships with my clients. Helping people is something I take pride in and enjoy doing so with or without pay.

Caregiving Services & Expertise

Services

  • Groceries & Shopping
  • Transportation
  • Housekeeping
  • Companionship

Job Interests

  • Full Time
  • Part Time

Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

Skills & Expertise

  • Home Health Care
  • Senior Care
  • Elder Care
  • Home Care

Languages

  • English

Experience & Education

Fraud Specialist

Mar 2021 - Dec 2021
Insight Global
Was responsible for making inbound/outbound calls to follow up with fraud regarding unemployment claims. Was given a spreadsheet every morning with information needed in order to complete the assignment. The spreadsheet would include information regarding claimant information, notes, etc. I would solely be speaking with the claimants regarding identity theft. If the claimant starts asking questions regarding other issues with their unemployment claims, Claimants would need to call the claimant service center instead. When getting a claimant on the phone, I would ask the claimant to provide various personal information (name, phone number, last 4 of social, etc.) and then look up the claimant in the system. I would compile all of this information in an Excel spreadsheet and send it over to management to further analyze. As a Fraud Specialist I would be provided a script and would mainly work off of that.
Mar 2021 - Dec 2021

Bolingbrook High School

Jan 2005 - Jan 2008
Bolingbrook, IL
Jan 2005 - Jan 2008
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