bingAthena W. | Professional Caregiver in Chicago, IL | CareLinx
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Athena W.

Athena W.

$. / hr

Chicago, IL

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About Athena

Caregiving Services & Expertise

Services

  • Bathing
  • Dressing & Grooming
  • Toileting
  • Medication Reminders
  • Meal Prep
  • Groceries & Shopping
  • Transferring & Mobility
  • Exercise
  • Transportation
  • Housekeeping
  • Companionship

Job Interests

    Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

    Skills & Expertise

    • Arthritis
    • COPD
    • Dementia
    • Diabetes
    • Home Health Care
    • Respiratory Disorders
    • Stroke
    • Senior Care
    • Elder Care
    • Home Care

    Languages

    • English

    Experience & Education

    Front Desk Receptionist

    Feb 2019 - Present
    Chatham Dental
    Multitask effectively in a fast paced environment. Maintain a cleanly and well stocked work area. Prepare and shutdown the front office at the beginning and end of the day. Greet patients as they arrive. Follow and enforce Covid-19 safety guidelines in the office. Follow HIPPA privacy guidelines. Send and receive mail and packages, daily. Appropriately answer multiple phone lines, as well as take messages. Efficiently perform basic clerical tasks. Communicating with insurance companies for various reasons, including verification (with beginners knowledge of fee schedules and reviewing/correcting/submitting claims). Apply knowledge of the Dentrix system when: handling patient scheduling requests and verifying appointments; checking patients in for appointments; managing patient records; creating Treatment Plans; scanning documents into Document Center; receiving and entering patients' payments; and clocking in and out, daily.
    Feb 2019 - Present

    Personal Assistant

    Jun 2018 - Jul 2020
    State of IL/Dept of Rehab Services
    Assisted client with: daily living, following care plan; correspondence and phone calls; bathing and grooming; meal plans; management of medication; doctor's appointments and travel; maintaining a cleanly living environment; and managing bill payments.
    Jun 2018 - Jul 2020

    Customer Service Personnel

    Jun 2010 - Dec 2018
    TTC/Ameridial
    Proficiently handled a high volume of timed-Inbound and Outbound customer service, retention, and sales related calls - call center (2010-2015) and remotely (2015-2018); Gathered detailed information; Demonstrate the ability to respond to and rapidly defuse problematic situations; Proved ability to research quickly using various search engines; Navigated through multiple program screens; Completed intake forms; Set follow-up appointments; Managed customer accounts; Demonstrated product knowledge by promoting and selling various products; Handled calls within a timely manner; Displayed excellent verbal & written communication skills via phone, email, and/or text message; Accurately followed scripted: text, (responses and rebuttals). As well as, demonstrated the ability to think quickly and analytically to provide customers with quality care.
    Jun 2010 - Dec 2018

    Hubbard High School

    Jan 1994 - Jan 1998
    Chicago, IL
    Jan 1994 - Jan 1998
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