Administer prescribed oral medications and change dressings. Check patients' vital signs. Direct patients in simple prescribed exercises and in the use of braces and artificial limbs. Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager. Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles and with dressin g and grooming. Accompany clients to doctors' offices and on other trips outside the home, helping transportation, assistance and companionship. Perform a variety of duties as requested by client, such as obtaining household supplies and running errands. Plan, purchase, prepare, and serve meals to patients and other family members, according to prescribed diets. ... more

Responded promptly and answered/resolved customer inquiries and complaints. Investigated and resolved service issues and/or product problems. Managed customers’ database accounts, performed customer verification and processed applications, orders and requests. Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments. Kept records of c ustomer interactions and actions taken, including .transactions, comments, inquiries and complaints. Supplied customers with written responses and information and followed up on customer communications. ... more