Entrinity D.

Initiate prompt communication with people exposed to COVID-19 (contacts) through text, phone calls, email, and other communication platforms as necessary. Every effort was made to communicate with the contact telephone or video conference instead of in-person. For telephone interviews, guidance on recommended infection prevention and control practices at a home or non-home residential setting can be found on CDC's Interim Infection Control Guidance for Public Health Personnel. * Employ dynamic communication and interpersonal skills, cultural competency/sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with patients of varied backgrounds. * Verify the contact's identity during initial communications and prior to disclosing confidential information. Assure confidentiality and carry out efforts to locate and communicate with clients in a manner that preserves the confidentiality and privacy of all involved. * Notify the contact of their exposure to COVID-19, following a script or guidance to provide COVID-19 health education. Conduct notification of exposure in a manner that maintains the confidentiality of the patient (or person who was diagnosed with COVID-19) and ensures that the identity of the patient is NOT disclosed.

Welcomed individuals at designated check points. * Follow local screening procedures to verify the employee, patient, or caregiver have utilized the temperature screening kiosks document the results * Grant access to individuals 18 years and older whose temperature is less than 100and have answered no to all screening questions * Denies access to those whose temperature is at or above the appropriate temperature