Administer bedside or personal care, such as ambulation or personal hygiene assistance. Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. Care for individuals or families during periods of incapacitated, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles..

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Refer unresolved customer grievances to des ignated departments for further investigation. I handled money drops, assisting in scheduling, and answering phone lines. ... more

Administer medications or treatments, such as catheterizations, suppositories, irrigation's, enemas, massages, or douches, as directed by a physician or nurse. Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs. Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician. Change bed linens or make beds. Clean and sanitize patient rooms, bathro oms, examination rooms, or other patient areas. Collect specimens, such as urine, feces, or sputum. Communicate with patients to ascertain feelings or need for assistance or social and emotional support. Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities. ... more