bingColleen G. | Professional Caregiver in Kutztown, PA | CareLinx
Colleen G.

Colleen G.

$15.00 / hr

Sparta, NJ

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About Colleen

My original experience as a Caregiver was as a Nanny for 2 boys. It was great teaching and learning from them. The same is true for older people. For over 8 years I was a book group leader at Bristol Glen, an assisted living facility. I enjoyed it because the group not only discussed the books but also their lives and history. I learned a great deal from them. Being a caregiver is suited to my personality. I'm patient, caring, gentle, an excellent listener with a great sense of humor and communicate well. When my mother was dying, I helped care for her. While it was sometimes difficult, it gave me the opportunity to help someone who needed it. In caring for my mother, I realized there were not many good options caring for an older person who wanted to stay in their own home. My whole career has been built on helping others either by caring for children and my mother or by helping others with computer questions and issues. The book I am writing is my proudest achievement. While it has not been published yet, I hope it will be once I have completed it. I have lived in New Jersey most of my life except when I went to college. I grew up in a small town in NJ. I love animals of all kinds. I recently had to put Milo, my silly yellow labrador/bassett hound mix, to sleep because he had pancreatic and throat cancer and was suffering. I have a degree in English Literature. After college, I attended The Sheffield School for Nannies (It is now defunct.) I was then a nanny for three

Caregiving Services & Expertise

Services

  • Bathing
  • Dressing & Grooming
  • Meal Prep
  • Groceries & Shopping
  • Transportation
  • Housekeeping
  • Companionship

Job Interests

    Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

    Skills & Expertise

    • Cancer Recovery
    • Post Surgery Recovery
    • Stroke
    • Senior Care
    • Elder Care
    • Home Care

    Languages

    • English

    Experience & Education

    Team Member

    Oct 2012 - Aug 2013
    Quick Chek
    Provided and demonstrated dedication in serving customers ? Baked bread for all shifts ? Cleaned area to Quick Chek standards ? Trained in deli, branded foods, bakery, and cashier duties
    Oct 2012 - Aug 2013

    Consultant

    Nov 2010 - Apr 2011
    Paterson Community Health Center
    One-on-one training of the SuccessEHS (SEHS) practice management software to PCHC staff ? Continued implementation and setup SEHS practice management software ? Helped resolve issues of incorrect user input either by re-training staff or resolving it myself
    Nov 2010 - Apr 2011

    Electronic Health Records Technical Support

    Dec 2009 - Oct 2010
    Keycare
    Supported the EMR implementation at go-live ? Self-taught SEHS medical billing and electronic health record (EHR) application ? Implemented and setup SEHS practice management software for PCHC ? Supported 12 Federally Qualified Health Centers (FQHCs are medical practices which provide health care to low income patients) regarding use of the SEHS application ? Created documentation on the basic use and terminology of PC’s ? Trained health center employees in PC navigation, use and terminology and EMR/EHR functionality ? Trained in Meaningful Use
    Dec 2009 - Oct 2010

    Technical Writer

    Jul 2008 - Aug 2005
    Sage Software
    Developed detailed specification documents for programming projects which enabled the company to create custom medical user interface programs for corporate clients ? Consistently ensured accuracy and completeness of technical documents for multiple projects simultaneously under tight deadlines ? Created specifications within corporate standards for client custom reports within proprietary software ? Prepared mock-up sample report presentations to help clients and programmers understand how the program would look after delivery ? Wrote “how-to” user documents regarding software use and access implemented and used by support and general client use
    Jul 2008 - Aug 2005

    Programming Technical Analyst

    Nov 2014 - Aug 2005
    Sage Software
    Troubleshot, analyzed, and resolved issues for custom client programs written in a proprietary Data Merge Language (DML) ? Provided first level assessment of customer needs and problems to assign to programmers and other departments for resolution
    Nov 2014 - Aug 2005

    Senior Software Technical Support

    Jun 1997 - Nov 2004
    Sage Software
    Troubleshot, analyzed, and resolved issues for a UNIX/AIX/Windows based medical software product named The Medical Manager for a 10,000+ client call center Provided phone-based technical support and remote connectivity support (via modem, VPN, Term, PC Anywhere, Remote Desktop) for clients and co-workers for software, technical and operating system problems ? Documented detailed and accurate results of my support issues in a Siebel (a call-tracking database) ? Created extensive documentation on use and support of proprietary and third party products for co-workers and clients regarding The Medical Manager medical billing software and EMR/EHR, operating system functions ? Trained new help desk employees one-on-one
    Jun 1997 - Nov 2004

    Collection Clerk

    Aug 1993 - Jun 1997
    Saint Barnabas Medical Center
    Consistently generated over a million dollar in revenue from insurance companies and patients through effective follow-up ? Investigated insurance claim status to determine payment responsibility ? Assisted with insurance/payment issues for several thousand patients ? Served as patient advocate in negotiations with insurance companies ? Determined when unpaid accounts should be forwarded to a collection agency
    Aug 1993 - Jun 1997

    Physicians' Assistant

    Aug 1993 - Apr 1995
    Saint Barnabas Medical Center
    Managed patient flow, explained processes, and offered reassurance for a several hundred patients ? Assisted physicians in medical procedures
    Aug 1993 - Apr 1995

    Certified Professional Nanny

    Dec 1990 - Aug 1993
    Stephen and Sandra Gilbert
    Provided childcare for two young boys in a safe, fun caring environment. Planned daily entertaining and educational outings. Nurtured children's creativity and encouraged interested Provided nutritional meals for children and family Laundered children's clothing and bedding
    Dec 1990 - Aug 1993

    Sheffield School for Nannies

    Jun 1990 - Dec 1990
    Jun 1990 - Dec 1990

    Kutztown University of Pennsylvania

    Sep 1985 - May 1990
    Sep 1985 - May 1990
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