Alyssa R.

*Schedule and dispatch carriers to appropriate locations according to predetermined schedules, zones, customer requests and hot shots * Utilize the company's software, WhatsApp, Google Docs, Microsoft Suite, and the dispatch database * Staff, train and on-board new company drivers and management/operations staff * Discuss issues, service requests, and schedule/delivery modifications with the operations team and customers while keeping track of customer accounts, deliveries, drivers, and dedicated schedules * Keep accurate fees, rates, and costs for clients and carriers * Complete general administrative and dispatching tasks and assist with operations management team * Troubleshoot any issues that may arise by coordinating and communicating with the drivers and designated route locations * Monitor drivers daily logs and ensure proper proof of deliveries are submitted with detailed copies of their manifests

*Provide hands-on care to patients with various ilnesses and disabilities * Schedule, transport and attend all appointments and treatments * Organize and administer daily medications * Report/ chart patient daily activities and wellness * Assist with daily living necessities, personal care, food preparations * Provide mobility assistance, emotional support, and supervision

* Create job posting, review applicants, conduct interviews and hire new employees * Conduct weekly overviews on accounts and expenses * Review and calculate timesheet hours and create weekly payroll spreadsheets * Use quick books and Microsoft Suites on a daily basis * Work on a multitude of assignments and hold the major responsibility for the company management * Post weekly advertisements and interact on social media * Edit and create professional resumes * Print, File, Fax and organize important paperwork * Audit, create and update existing files, paperwork, and policies * Keep detailed personnel files on employees * Coordinate, manage and dispatch the schedule of truck drivers * Troubleshoot any issues that may arise by coordinating and communicating with the drivers and designated route locations * Monitor drivers daily logs and follow DOT guidelines for service hours and reset period * Complete general tasks and assist with management

* Review and revise regulations and policies * Maintain biweekly A/R records and logs * Used quick books to prepare and distribute invoices to our clients, companies, and medical insurances * Prepared weekly payroll spreadsheets and calculated timesheet hours * Work on a multitude of assignments and held the major responsibility for management, staffing and accounts * Personal Assistant to executive and office staff * Assist with creating business spreadsheets and organizing invoices * Create job posting, evaluate resumes, interview, hire and on-board new staff members * Plan and execute tasks such as completing errands, depositing payroll, and composing informational documents * Edit and create professional resumes * Use Microsoft Suite, Google Docs, Quickbooks on a daily basis * Print, Fax, File and organize paperwork and inventory * Assist with staff scheduling and daily management including note taking, virtual staff meetings, emails, and advertisement development * Communicate with agencies, home health facilities, families, patients, and employees * Create Patient Overview Informational Sheets, Employee Files and Client Files * Audit and update existing personnel, customer, and client files

* Provide hands-on care to patients with varying degrees of illness and/or disabilities * Supervise shift team and delegate duties to staff based on the unit needs * Monitor behavior and well-being to ensure the safety and security of each individual * Report/ chart patient's behavior patterns and physical condition to medical staff and physicians * Assist in calming violent and/or suicidal patients to alleviate any threat to themselves or others * Help facilitate therapy sessions to sustain ongoing treatment plans and procedures * Uphold the strict confidentiality practices to protect each client's privacy and well-being * Perform Q15 rounds on every patient, Monitor ADL, EKG, Blood Pressures, WAP * Admit and register patient upon arrival to unit * Review patient handbook and sign consents with new admissions * Collect, contain, and inventory patient belongings * Assist with front desk and clerical work * Train and orient new staff members to units, policies, and regulations * Dual facilities trained for Geriatric and Adult units * Dementia trained, CPI trained, CPR certified