Derek W.

About Derek

Hi my name is Derek and I am a recent college graduate from the University of Rhode Island with a BA in English Literature. My entire family is in the healthcare industry starting with my aunt Kim who is a registered nurse and also an EMT at the same fire department that my uncle John, is the chief of. My cousin Raina is a med tech at a nursing home in her home town. My sister is nearing the completion of her Masters in Clinical Psychology and will be starting her big internship at Butler Hospital very soon. It seems the caregiving runs in the blood, because I have been told by numerous people, most known yet some not, that I am an excellent father, and acknowledge that I take very good care of my three and half year old son. I consider this caregiving experience and if you have children of your own then you will understand why. I worked for the Perspectives Corporation in Exeter, Rhode Island as a direct support professional but my flame there was short lived, having been involved in a domestic issue that required me to miss a day of work without much notice. It was regrettable and unfortunate losing that job. While employed there however for about 3 to 4 months if I recall correctly, I provided care to three gentlemen with developmental disabilities that lived in a cozy home provided to the three of them free of charge by one of the client's parents. I worked mainly overnights so bathing, preparing for bed, and monitoring throughout the night was typical, as was making brea

Caregiving Services & Expertise

Experience & Education

FCC-Field Call Center Representative

Feb 2014 - May 2014

MetLife Insurance

Received incoming calls from MetLife agents and Independent Brokers who sold and serviced MetLife Insurance policies. Job duties were to provide information about an array of product types serviced in a myriad of internet and MS/DOS based systems, also to provide conflict resolution and when necessary to rely on another department to make the required referral and in certain circumstances the required internal phone call.

Feb 2014 - May 2014

General Manager G.M.

Jul 2013 - Feb 2014

Moviestop LLC

Total responsibility for the efficient operation of the Moviestop in North Attleboro, MA. My duties were numerous including customer servicing, handling escalated issues, scheduling, payroll, direct coordination with District Manager D.M., hiring/termination, remerchandising, inventory management, handling HR correspondences and requests, and receiving shipment and delegating tasks to coworkers for effective time management and profit maximization for the company.

Jul 2013 - Feb 2014

University of Rhode Island

Jul 2004 - May 2009

Jul 2004 - May 2009

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