Brianna D.

* Verified accuracy of data before transcribing. * Tracked collected specimens by initialing, dating and noting times of collection. * Sorted and processed incoming reports before putting data into processing software. Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise. * Administered and interpreted COVID-19 symptom tests, including infrared temperature scans, oral thermometers, blood samples and surveys. * Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. * Recorded, reported and posted test results using Copia and Care Evolve Software Programs. * Kept laboratory equipment clean and in good working order for optimal functionality and longevity. * Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards. * * Maintained energy and enthusiasm in fast-paced environment. * Identified issues, analyzed information and provided solutions to problems. * Collected and treated patient samples to test for COVID-19 infection. * Oversaw in-person and curbside patient registration and processing. Monitored progress and documented any patient health status changes, keeping healthcare team updated.

Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories. * Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles. * * Assembled tourniquets, needles and blood collection devices to prepare work trays. Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures. * Obtained blood specimens by performing venipunctures and finger sticks over 10 times per day. * Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation. * * Accurately labeled vacutainer tubes with patient name, date and time of collection. * Stocked phlebotomy cart or carrier with appropriate supplies. * Organized daily work based on collection priority. * Followed physician orders when administering therapeutic phlebotomy. * Logged patient information and recorded results into the computer system.

* Collected co-payments or full payments from customers. Answered incoming phone calls and addressed questions from customers and healthcare providers. * * Completed insurance forms and billed insurance companies. * Restocked automated medication dispensing equipment. * Counted, measured, and compounded medications following standard procedures. * Reviewed and verified customer information and insurance provider information. Communicated with prescribers to verify medication dosages, refill authorizations and patient information. * * Assisted with the filling of over 100 prescriptions daily. Maintained proper drug storage procedures, registries, and records for controlled drugs. * * Hand counted control medications, measured liquids and reconstituted antibiotics. * Conducted routine inspections of medication storage locations. * Receptively answered customer questions and helped locate desired items in the pharmacy. * Managed drug and supply inventories. Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care. * Efficiently operated cash register and handled cash, checks, and charge transactions. * Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications. * * Properly filled and dispensed an average of 100 prescriptions per day. Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions. *