bingTricia M. | Professional Caregiver in Mumford, TX | CareLinx
Tricia M.

Tricia M.

$13.00 / hr

Detroit, MI

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About Tricia

DEAR HIRING MANAGER Please allow me the opportunity to discuss employment opportunities with you. I am very interested in becoming a part of your growing team. I am an experienced Health Care Administrative Support Specialist, specific training as a Certified Nursing Assistant, Health Care Insurance, Customer Service, Inventory Control, Medical Record Retention, Medical Record Review/Abstract, trained Certified Nursing Assistant. Being skilled with computer systems and software, possessing professional telephone etiquette, the ability to enter data @ 68 WPM+, a working knowledge of Microsoft Office, PowerPoint, ACCESS, Word, Excel, Outlook, FAXCOM, RIGHTFAX, IM, Inter/Intra net savvy, basic web-design, the understanding of operating various office machines, the willingness to travel on demand, the ability to execute problem resolution tasks and procedures, organize, prioritize, and consistently meet timely deadlines while assisting team members with Senior concerns, taking inbound/outbound calls for escalated matters. Combine my Nursing Assistant Certification, maintaining personal care, grooming including oral, taking and documenting vital signs, following infection practices, maintain dignity, the ability to work in a team oriented environment, as well as being a self- starting, goal oriented strategist whose confidence, perseverance, and vision to promote success no matter what the product or service. I am sure I will create a win-win situation for all parties

Caregiving Services & Expertise

Services

  • Toileting
  • Transferring & Mobility
  • Housekeeping

Job Interests

    Caregivers that work non-full-time jobs or irregular shifts can negotiate extra compensation in addition to their standard hourly wage.

    Skills & Expertise

    • Alzheimer's Disease
    • Cardiovascular Disorders
    • Diabetes
    • HIV/AIDS
    • Multiple Sclerosis
    • Neurological Disorders
    • Orthopedic Care
    • Post Surgery Recovery
    • Respiratory Disorders
    • Stroke
    • Senior Care
    • Elder Care
    • Home Care

    Languages

    • English

    Experience & Education

    CNA

    Jul 2013 - Mar 2014
    THE MEDICAL TEAM
    Family support & resident care, sale & close move-in-personal care, ambulation, range of motion exercises, medication reminders, meal preparation, light housekeeping, monitor vital signs, written & verbal contact via providers, pharmacy & family, Medicaid & Medicare forms for billing purpose, colostomy care, oral care, administer of insulin, oxygen monitor & exchange, Decather care, Certified Nursing Assistant duties, Lead Medication Reminder and basic Customer Service Duties.
    Jul 2013 - Mar 2014

    AMERICAN RED CROSS ASSOCIATION

    Jan 2013 - Feb 2014
    Jan 2013 - Feb 2014

    MANAGED CARE SERVICE SPECIALIST & SUPPORT HEALTH EDUCATOR

    Aug 2008 - May 2012
    JACOBSON SOLUTION
    Customer Service Specialist support with all lines of products within the insurance industry. Inbound/Outbound contacts, written and verbal contact with provider, medical record review, appeal validation, claim validation, professional/facility claims, authorization verification, verify claim status, research and validate rejection, initiate resolution for unresolved issues, clean claim submission, experienced customer service duties. Providing experienced customer service on all servicing levels including special SIRF projects. Assist lead nurse – community outreach for Medicaid and Medicare members – monthly mass mailing of subscriber information – Format and maintain all newborn babies under Molina Plan maintaining large Excel spreadsheet and physical contact (home visits) Maintain member immunization stats – coordinate incentives and regional baby showers for Medicaid members
    Aug 2008 - May 2012

    HEALTH COORDINATOR/CUSTOMER SERVICE

    Apr 2007 - Apr 2008
    PRIORITY HEALTH
    Inbound/Outbound administrative duties (home visits & telephone), research/interpret benefits and claims processing to members/providers via telephone, correspondence, reports, memoranda, and other forms of written communication. Verify processed claims, administrative request, medical record review/abstract maintaining large excel sheets with validated data, advising Appeal practice, facility/professional provider search via intra/internet, analyze and interpret authorization request and basic customer service and administrative duties. THIS WAS A BUY OUT TWO SEPARATE COMPANIES
    Apr 2007 - Apr 2008

    HEALTH COORDINATOR/CUSTOMER SERVICE

    Apr 2006 - Apr 2007
    CARE CHOICES HMO
    Inbound/Outbound administrative duties (home visits & telephone), research/interpret benefits and claims processing to members/providers via telephone, correspondence, reports, memoranda, and other forms of written communication. Verify processed claims, administrative request, medical record review/abstract maintaining large excel sheets with validated data, advising Appeal practice, facility/professional provider search via intra/internet, analyze and interpret authorization request and basic customer service and administrative duties. THIS WAS A BUY OUT TWO SEPARATE COMPANIES
    Apr 2006 - Apr 2007

    CUSTOMER SERVICE

    Aug 2000 - May 2006
    BLUE CROSS BLUE SHIELD
    Major National & Local accounts Inbound & Outbound contacts, research/interpret benefits and claims processing to subscribers/providers via written and/or telephone, sending benefit information, updating account information, ID request, maintain/organized medical records, advising appeal practice, facility and professional provider search using Internet/Intranet, basic administrative request and basic customer service duties. *Transfer from Major Accounts to National accounts 2003.
    Aug 2000 - May 2006

    MUMFORD HIGH SCHOOL

    Sep 1989 - Jun 1991
    Sep 1989 - Jun 1991

    RANDOLPH VOCATIONAL TECHNICAL CENTER

    Sep 1989 - Jun 1991
    Sep 1989 - Jun 1991
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