Marilyn U.

About Marilyn

Patient , good humor, cooperative, detail oriented, and compassionate are personality traits that best describe me and that are necessary to to be a good fit anywhere and specially as a caregiver. I come from a family with special needs children that have helped me build my good character and grow my love and empathy. What has attracted me to be a caregiver aside from my experience has been my love for special needs children and adults and my empathy and Understandment towards people who cant or are no longer able to complete tasks on their own. I have always been taught to be a leader and with that role comes big responsibility. The first one being to be a great listener and to be willing to learn. I love to spread words of encouragement. I love being a caregiver because i love to listen to peoples stories, hear them out and be there for them. Its important to know that being a leader is not only being a boss but its being supportive, respectful, and most importantly having communication. As a close family member to a special needs child I am proud to say that I was able to help with his journey till he made it to school. Re-orgination, identifying problems and solving them, working on awards, schedules, and life skills are all achievements I was able to accomplish with him. From tasks as teaching him to tie his shoes, to buttoning up shirts and teaching him how to speak. I was also able to teach him how to write, and identify many items. These tasks took alot of work but with hard work, dedication and most importantly patience anything is possible.

Caregiving Services & Expertise

Experience & Education

USCIS Agent

Feb 2019 - Feb 2020

USCIS

This job was with homeland security and USCIS standing for us citizenship and immigration services. Helped customers get records for their immigration process . Scheduled appointments with immigration officers. Scheduled appointment for finger printing. Sent out letters, kept record of cases. Gave out processing times for cases. Helped immigrants and petitioners understand the process and helped them to make it easier to file their case. Helped people all over the world from africa, china, canada, puerto rico, and even people from the rio grand valley file. Spoke with lawyers and gave information on cases. Managed to be top agent for many months.

Feb 2019 - Feb 2020

Receptionist

Jan 2017 - Feb 2018

Rogers auto service

scheduled appointments, made payments, called customers, answered calls, ordered the company's equipment, and filed and maintained documents and records.

Jan 2017 - Feb 2018

South Texas College

Jan 2015 - Jan 2017

McAllen, TX

Jan 2015 - Jan 2017

Customer service rep

May 2015 - May 2016

Atento

Charged late fees on accounts, track fraud, order checks, understand bank statements, used more than 5 different programs on the computer to see bank accounts, log in information and help the customers through bbva bank

May 2015 - May 2016

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