Krystal S.

Delivered direct patient care Effectively communicated with medical staff Participated in emergency response teams. Team Communication Work with Team to come up with new policies, communication, and events

Delivered direct patient care Effectively communicated with medical staff Participated in emergency response teams. Team Communication Work with Team to come up with new policies, communication, and events

Engage with residents to solve problems and provide timely assistance. Maintain organized records and provide office support. Contribute to resident satisfaction and retention efforts with smiles, empathy, empowered execution, and a commitment to achieving team goals. Ensure quality care for the residents. Schedule program activities for the residents Supervise Life Skills of the residents. Detailed Project Management: Planning, execution, and finalization of household projects Assigning responsibilities, monitoring progress, and summarizing results. Operational Support and Task Execution: Provide comprehensive support for daily household operations, ensuring tasks such as maintenance schedules, errand running (including grocery shopping and appointments) are managed effectively. Ensuring clear communication of tasks and responsibilities. Support staff training and development, focusing on enhancing team performance and efficiency. Administrative Duties: Handle administrative tasks precisely, including managing household calendars, and maintaining household records and inventory lists. Maintenance and Upkeep: Oversee the maintenance of the property, including routine inspections, coordinating repairs, and ensuring the home are kept to the highest standards. Direct involvement in minor maintenance tasks as needed. Executing requests for Material Assistance for the Residents

Demonstrated exceptional customer service and problem-solving skills in coordinating scheduled and non-emergency medical transportation, advising on insurance and transportation costs. Delivered direct patient care, engaged in multitasking and emergency response, and served as a preceptor for new staff. Held leadership roles focusing on caregiver guidance, medication reminders, and enhancing patient care experiences. Contributed in offering patient advocacy, data management, and personal care assistance. Provided direct supervision, creating therapeutic environments, and ensuring patient safety and well-being. Fostering a customer/client-centric environment and driving results that support achieving the company's mission, objective, and values. Efficiently processed emergency and non-emergency calls, leveraging CAD systems for optimal response coordination. Excelled in customer service, providing vital information and support in high-stress situations. Oversaw the processing of over 100+ daily emergency and non-emergency calls for medical assistance, leveraging a Computer Aided Dispatch (CAD) system to manage crisis situations efficiently and provide critical mapping and routing information.

Demonstrated exceptional customer service and problem-solving skills in coordinating scheduled and non-emergency medical transportation, advising on insurance and transportation costs. Delivered direct patient care, engaged in multitasking and emergency response, and served as a preceptor for new staff. Held leadership roles focusing on caregiver guidance, medication reminders, and enhancing patient care experiences. Contributed in offering patient advocacy, data management, and personal care assistance. Provided direct supervision, creating therapeutic environments, and ensuring patient safety and well-being. Fostering a customer/client-centric environment and driving results that support achieving the company's mission, objective, and values. Efficiently processed emergency and non-emergency calls, leveraging CAD systems for optimal response coordination. Excelled in customer service, providing vital information and support in high-stress situations. Oversaw the processing of over 100+ daily emergency and non-emergency calls for medical assistance, leveraging a Computer Aided Dispatch (CAD) system to manage crisis situations efficiently and provide critical mapping and routing information.