DIANA G.

Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history. Called and faxed pharmacies to submit prescriptions and refills. Conducted preliminary patient evaluations measuring weight, temperature and blood pressure. Taught patients about medications, procedures and care plan instructions. Explained procedures to patients to reduce anxieties and increase patient cooperation. Efficiently performed insurance verifications, pre-certifications and pre-authorization functions. Prepared patients for X-rays, electrocardiograms, suture removal and staple removal, clean wounds, dressing changes Orthopedic materials assist apply, adjust, fit and remove all common orthopedic devices including but not limited to orthopedic casts, splints, slings. Provide instruction in rehabilitation exercises as directed by Physician Maintain work area and examination /procedure rooms equipped with orthopedic materials, supplies, surgical and other instruments Sanitized, restocked and organized exam rooms and medical equipment. Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms. Performed clerical duties, such as word processing, data entry, answering phones and filing Chart EMR Epic

Performs various administrative tasks supporting treatment team. Adheres to infection control protocols in use of personal protective equipment. Follow safe work practices, order supplies as needed Assist staff with vaccinations as assigned Applies knowledge of correct methods for controlling spread of pathogens Covid testing, report Covid positives to Health Department Medical Assistant assist healthcare team rapidly identifying employee who are either confirmed, probable or exposed to Covid-19 or other communicable disease and taking appropriate measure to decrease likelihood of further transmission to institution population and staff Performed clerical duties, such as word processing, data entry, answering phones and filing. Chart EMR Cerner

Works collaboratively with Psychiatrists and other treatment team members to provide comprehensive treatment plan for patient Monitor treatment documents Produces and updates monthly team calendar Maintains safe and secure work environment Attend all trainings, meetings as directed Involve patient care, principles used when caring for individuals who are immobile Medical and mental health terminology Prepare court documents for hearings monthly Inform providers of any abnormal labs or past due orders Cell front refusals, cell front tele-health Observe and document symptoms and behavior of patient repot to provider Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly. Obtained client medical history, medication information, symptoms, and allergies. Performed medical records management, including filing, organizing and scanning documents. Scribe Tele-health Chart EMR Cerner

Sanitized, restocked and organized exam rooms and medical equipment. Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history. Called and faxed pharmacies to submit prescriptions and refills. Conducted preliminary patient evaluations measuring weight, temperature and blood pressure. Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions. Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Administer immunizations, medications, treatments as ordered by provider Ear lavage, spirometry testing, wound care, suture and staple removal Applies and removes bandages and dressings Performs venipuncture and PPD skin placement May handle up to 35 patients (face to face) per day Chart EMR Epic

Escorts patient from reception to consult room, exam room, procedure room Documented vital signs and health history for patients in clinic and hospital environments. Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records. Notifies treating provider when patient is ready expedites smooth patient flow Consistently ensures all patient care areas are clean removes all soiled linen Proactively prepares supplies and equipment for minor procedures cryosurgery, biopsies, injections, suture removal, wound care, cystoscopy, urodynamics Ensures all medical information is handled in HIPPA compliant manner, assists with obtaining authorizations for services, schedules ordered tests as appropriate Consistently answers all calls by third ring, triage and route calls to correct staff member Proactively problem solves any patient concerns arise, demonstrates organization, prioritization and multitasking skills effectively and efficiently while working in fast paced environment Sanitized, restocked, and organized exam rooms and medical equipment. Provided compassionate care for patients, addressing their concerns and ensuring a positive experience Taught patients about medications, procedures, and care plan instructions. Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly. May handle up to 50 patients(face to face) per day Chart EMR Cerner

Appointment scheduling Patient registration Collecting co-payments Insurance verification Confirming office appointments Obtaining insurance pre-certifications and referral authorizations Called and faxed pharmacies to submit prescriptions and refills. Knowledge of Medical, HMO, PPO, EPO, Medicare Assist patients with scheduling diagnostic tests Prepare charts labs, biopsy reports, diagnostic tests, hospital admissions Scheduling pre-op and post-op appointments Coordinates with department average procedure length and operating room availability in hospital. Contact patient to confirm procedure/surgery Responsible for answering patient and hospital staff questions regarding pending surgeries Assist physician in exam room with gynecology exams, breast exams, laryngoscopy, fiducial procedure Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination rooms. Maintains infection control Handling emergency/crisis situations in accordance with office policy Conducted preliminary patient evaluations measuring weight, temperature and blood pressure. Monitor Cbc levels weekly Chart EMR Aria

Vital signs including pulse rate, blood pressure, temperature, weight, height Assist physician in cystoscopy, prostate biopsy and ultrasound, vasectomies, urodynamics studies, urethral dilation Perform routine laboratory tests and collecting specimens Instrument wrapping and autoclaving Surgical tray set-up pre/post surgical care Apply dressing, suture removal Prepare and administer medications as directed by physician Effectively communicate with patients, physicians and staff Monitors and maintains block schedule for surgeries, assisting chart prep Reschedules cancellations and no shows in timely matter Biohazard waste disposal and monitoring Called and faxed pharmacies to submit prescriptions and refills. Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits. Collected co-payments from patients for visits and completed daily cash deposits to secure funds. Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms. Chart EMR E-clinical works

Handling incoming calls and respond to queries in warm and professional manner Scheduling new consults, follow up, urgent appointments Collecting payments from patients by following insurance guidelines Maintaining and updating patient's insurance and demographic information Perform tasks of receiving and distributing mail and faxes on daily basis Keyboard (40wpm),Excel, Power point, Word, Electronic medical records Injections, phlebotomy, vitals weight, height, temp, oxygen level, spirometers, ear lavage, electrocardiograms, Immunizations, gynecology exams, injections, venipuncture Tested and recorded blood glucose levels Prepared blood, urine, stool and sputum lab specimens for diagnostic testing Called and faxed pharmacies to submit prescriptions and refills. Sanitized, restocked and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms and allergies Chart EMR E-clinical works

Blood pressure, weight, height, temperature, Immunizations, injections, phlebotomy, EKG, audiometric testing Spirometry, peak flows, pulse oximetry ,breathing treatments, suture removals, wound dressings Assists clinician and licensed nursing teammates in responding emergency situations per emergency protocols Maintains and cleans exam/treatment areas, specimen processing and medical equipment Instructs patient on lab, radiology and other procedure/test preparations Takes messages for Care Team, distributes incoming correspondence faxes, consult notes, test results, Participate in team/clinician "huddles" and department meetings Assist clinicians with medication reconciliation per guidelines Cross training to work in other departments or other duties as assigned by supervisor Sanitized, restocked and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms and allergies. Called and faxed pharmacies to submit prescriptions and refills. Obtained all prescribed laboratory testing.

Observing and recording patients' behavior, changing patient's medication as indicated by physician Maintained medical records for average caseload of 82 residents, reported to physician progression of symptoms observed in patients, provided injections, organized schedule for administrating medication Scheduled and prepared patients for psychiatrist, administered psychotropic medications as prescribed Completed initial assessments, interfaced with social workers and doctors on care management, organized and managed regular clinic involvement with physicians, psychiatric and day services Assessed patients mental and physical status based on presenting symptoms and complaints Participated in multidisciplinary treatment teams for residents, Involve in emergency restraints take down process to prevent self-harm and harm to others.

Answered multi-line phone system and greeted callers enthusiastically. Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention Taking medical histories and recording vital signs, sterilize and autoclave contaminated medical instruments Assisting physician during examinations and procedures collect and prepare laboratory specimens Prepare and administer medications as directed by physician, phlebotomy, electrocardiograms, immunizations, gyn exam, breast exams Explain treatments procedures, medications, diets physician instructions to patients removal Change dressing on wounds, assist in wound drainage, assist in suture Triaged patients calls and questions, Assessed and managed follow-up plans Collect specimen urinalysis, wound cultures, throat cultures, stool specimens Initiated transfer of patient to emergency department as needed Treated 64 patients per day in very busy fast paced urgent care facility Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards. Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient