In-home care for 
health plans

In-home care for 
health plans

Improve health outcomes and lower healthcare costs with in-home care.

Addressing member needs and health plan priorities

Improve health outcomes, reduce total cost of care, and improve member satisfaction with in-home care. CareLinx by Sharecare helps plans support members who are:

High need with multiple chronic conditions

High need

Members with multiple chronic conditions, and typically accompanied by functional limitations, behavioral health conditions, and social risk factors

High cost medicare

High cost

Medicare spending is ~2x higher among those who 
receive inadequate in-home support for basic activities 
of daily living (ADLs).

High risk members

High risk

Members who are at increased risk of chronic diseases, and medical unnecessary hospital utilization

In-home services supporting the entire care continuum

Companionship, home helper, and personal care services Professional non-medical caregivers providing in-home, non-medical, personal care services as part of programs that support member experience and engagement to facilitate care gap closure.

In-home services supporting the entire care continuum
Clinical care support services

Clinical care support services

Licensed healthcare professionals and non-medical caregivers deliver non-medical, clinical care, assessments as part of a larger outcome-based clinical encounter. Clinical support programs are typically focused on high-risk, high-utilizers, and high-cost members to improve the total cost of care.  

Customized in-home care programs

From longitudinal support for Medicare Advantage members to targeted support for managed care and commercial members, our in-home care programs can be tailored as a:

Supplemental benefits & SSBCI 

Supplemental benefits & SSBCI 

Transition of care

Transition of care

Advance care management & quality program

Advance care management & quality program

Care gap closure & in-home assessments 

Care gap closure & in-home assessments 

Proven outcomes drive quality, value, and performance

Reducing readmissions with in-home care

Reducing readmissions with in-home care

21%

reduction in 30-day readmissions, Medicare participants

68

Net Promoter Score (NPS)
(>50 considered excellent)

Targeted care gap closure with a supplemental benefit  

Targeted care gap closure with a supplemental benefit  

41%

reduction in 30-day readmissions, Medicare participants

24%

increase in Annual Wellness 
Visits (AWV)

Published outcomes and combating social isolation and loneliness

Published outcomes and combating social isolation and loneliness

53%

decrease in social isolation using the Lubben Social Network scales

52%

decreased in loneliness using the UCLA Loneliness Scale

Outstanding customer experience 

Outstanding customer experience 

100%

of payor programs have an 
excellent NPS (>50)

100%

payor client retention in the 
last 2 years 

Contact Sharecare to learn more.

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